Contact Us

Questions, Feedback, or Need More Information?

If you can’t find the answer you’re looking for on our website, or if something is unclear, please feel free to contact our Customer Service team.

Email:
[email protected]
[email protected]

To help us assist you more efficiently, please include your name, contact number, and city when contacting us. For after-sales requests, you may also include clear photos of the product so our team can better understand the issue.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

We normally respond to customer inquiries within 48 hours, excluding public holidays.

Frequently Asked Questions

Q: How long will it take to receive my order?
A: Orders generally require 3–7 business days for processing before shipment.

Once your order has been dispatched, estimated delivery usually takes approximately 14–30 days, depending on your country or region.

Please note that public holidays, customs processing, weather conditions, and local carrier delays may affect delivery times.

Q: What is your return policy?
A: Once we receive your returned item, our team will inspect its condition before processing the applicable return or exchange.

Please allow up to 14 days after we receive your return for the request to be reviewed and processed.

Q: How can I contact you about my order?
A: You can contact our Customer Service team at:

[email protected]
[email protected]

You may also use the contact form available on this page.

For faster assistance, please include your order number and the email address used when placing your order.