Terms & Conditions

TERMS & CONDITIONS

OVERVIEW

This website is operated by Echodiep. Throughout the site, the terms “we,” “us,” and “our” refer to Echodiep.

By accessing our website or purchasing from us, you agree to these Terms & Conditions and any related policies available on our website.

Please read these Terms carefully before using our Services. If you do not agree with them, please discontinue use of the website.

We may update these Terms from time to time. Continued use of our website after changes are posted means you accept the revised Terms.


1. ONLINE STORE TERMS

You may not use our website, products, or Services for any illegal or unauthorized purpose.

You must not upload or transmit viruses, malware, harmful code, or anything that may interfere with the operation or security of the website.


2. PRODUCTS & PRICING

We make reasonable efforts to display product descriptions, images, colors, prices, and other information accurately.

However, actual product appearance may vary slightly depending on your screen, device settings, or manufacturing differences.

Prices, promotions, product availability, and descriptions may change without prior notice. We also reserve the right to limit quantities or discontinue products where necessary.


3. ORDERS & ACCOUNT INFORMATION

You agree to provide accurate and complete information when placing an order.

We reserve the right to refuse, limit, or cancel orders where reasonably necessary, including cases involving suspected fraud, unusual purchasing activity, incorrect information, or unauthorized resale.

If an order is changed or cancelled, we may contact you using the information provided at checkout.


4. THIRD-PARTY SERVICES

Our website may provide access to third-party tools, services, payment providers, or external websites.

These third parties operate independently from Echodiep, and we are not responsible for their content, policies, products, or services.

We recommend reviewing the applicable third-party terms before using their services.


5. USER CONTENT & FEEDBACK

If you submit reviews, comments, suggestions, ideas, or other content to us, you agree that we may use that content where permitted by law.

You must not submit unlawful, misleading, abusive, infringing, or harmful content.

You are responsible for the accuracy and legality of any content you submit.


6. PERSONAL INFORMATION

Your submission and use of personal information through our website are governed by our Privacy Policy.


7. ERRORS & INACCURACIES

Our website may occasionally contain errors relating to product descriptions, prices, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.


8. PROHIBITED USE

You may not use our website to:

  • Violate applicable laws or regulations
  • Infringe intellectual property rights
  • Submit false or misleading information
  • Upload viruses or malicious software
  • Collect personal information without authorization
  • Spam, scrape, hack, or interfere with website security
  • Harass, threaten, abuse, or harm others

We may restrict or terminate access to our Services if these rules are violated.


9. DISCLAIMER & LIMITATION OF LIABILITY

We aim to provide a reliable shopping experience, but we cannot guarantee that the website will always operate without interruption, delay, or technical errors.

Except where required by law, our Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Echodiep will not be responsible for indirect, incidental, special, or consequential losses resulting from your use of our website, Services, or products.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.


10. TERMINATION

These Terms remain effective while you use our website or Services.

We may suspend or terminate access if we reasonably believe that these Terms have been violated.

Any obligations or liabilities incurred before termination will remain effective where applicable.


11. GOVERNING LAW

Your payment page or billing statement may display echodiep.com together with a country or regional code depending on the applicable payment-processing entity.

These Terms and any related agreements are governed by and interpreted in accordance with the laws of Hong Kong (HK), subject to any mandatory consumer protection laws that may apply in your location.


12. CHANGES TO THESE TERMS

We may update or revise these Terms by publishing a new version on this website.

We recommend reviewing this page periodically for changes. Continued use of the website after an update means you accept the revised Terms.


CONTACT US

If you have any questions about these Terms or our Services, please contact our Customer Service team:

Email:
[email protected]
[email protected]